Warranty

HydroCare USA warrants to the end user ("customer") that its fittings and housings ("Covered Items") will be free from defects in material and workmanship under normal use and service for 3 years from the date of purchase.

 

Limitations and Responsibilities:

HydroCare USA’s obligation shall be limited, and have the option to replacement or repair of Covered Items, labor is not covered. These warranties do not cover replacement filter cartridges. Prior to return or repair of Covered Items, the customer must obtain a return goods authorization (RA number) to return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties will be returned prepaid standard freight to the original point of shipment.

 

No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives in the home in which the unit was originally installed. Customer must register their system within 90 days of purchase in order to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was originally installed. Warranty begins on the date of delivery of product to the customer. Improper maintenance of system (i.e. not replacing filters or media on time) will be considered "neglect" and explicitly excluded from the warranty.

 

HydroCare USA gives this warranty to the original owner/customer in lieu of all other warranties, express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment of certain water and hereby expressly disclaims all other such warranties. HydroCare USA’s liability hereunder shall not exceed the cost of the product. Under no circumstances will HydroCare USA be liable for any incidental or consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the Covered Items or any water treatment system the Covered Items are incorporated into. These warranties are governed by the laws of the state of New Jersey and may change at any time without notice.